ventarifyl
Financial Education Excellence
Budget Planning Tools
Curtin ACT, Australia
"ventarifyl transformed my approach to personal budgeting completely."

Privacy Policy

Last Updated: March 15, 2025

Our Commitment to Your Privacy

At ventarifyl, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget control services. We're committed to being transparent about our practices and giving you control over your data.

We understand that managing your finances requires trust. That's why we've built our privacy practices around the Australian Privacy Principles and work hard to keep your information secure.

Information We Collect

Personal Information: When you create an account or contact us, we collect basic details like your name, email address, and phone number. For our budget control services, you might also share financial goals and spending categories.

We only collect information that helps us provide better budget management tools and support.

Usage Information: We track how you use our website and services to improve your experience. This includes pages you visit, features you use most often, and how long you spend on different sections.

  • Browser type and version
  • Device information and screen resolution
  • Time spent on pages and click patterns
  • Search terms used within our platform
  • Error logs and performance data

Financial Data: With your permission, we may access basic transaction categories and spending patterns to help with budget analysis. We never store actual bank account numbers or passwords.

How We Use Your Information

Your information helps us provide personalized budget control tools and improve our services. We use it to send you relevant tips, answer your questions, and help you reach your financial goals.

  • Provide budget tracking and spending analysis
  • Send educational content about financial management
  • Improve our website and service features
  • Respond to your support requests
  • Comply with Australian financial services regulations
  • Prevent fraud and maintain security

We'll never sell your personal information to third parties or use it for purposes you haven't agreed to.

Information Sharing and Third Parties

We work with trusted service providers to deliver our budget control platform, but we're careful about who we share your data with and why.

Service Providers: We share limited information with companies that help us run our platform - things like cloud hosting, email delivery, and customer support tools. These partners are required to protect your information and can only use it for the specific services they provide to us.

Legal Requirements: Sometimes we're legally required to share information - like responding to court orders or helping with fraud investigations. We'll only share what's legally required and will try to notify you when possible.

Business Transfers: If ventarifyl is acquired or merges with another company, your information might be transferred as part of that transaction. We'll notify you before this happens and ensure your privacy rights are maintained.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. Here's what you can do and how to exercise these rights:

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.

Correct Information

If any of your personal information is incorrect or outdated, you can ask us to fix it. Most details can be updated directly in your account settings.

Delete Your Account

You can request that we delete your account and associated personal information. Some data may be kept for legal compliance purposes.

Restrict Processing

You can ask us to limit how we use your information in certain circumstances, such as while we're resolving a dispute about accuracy.

To exercise any of these rights, contact us using the details below. We'll respond to your request within a reasonable timeframe and explain any limitations that might apply.

Data Security and Protection

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Our security practices include:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability testing
  • Strict access controls for our staff
  • Secure data centers with physical access controls
  • Regular backups with encrypted storage
  • Incident response procedures for potential breaches

While we work hard to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your login details private.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Here's our approach to data retention:

Active Accounts: While your account is active, we retain your information to provide ongoing budget control services and support.

Inactive Accounts: If you don't use your account for 2 years, we'll contact you about potentially closing it. After 3 years of inactivity, we may delete your account and associated data.

Deleted Accounts: When you request account deletion, we remove your personal information within 30 days. Some data may be retained for legal compliance, fraud prevention, or legitimate business purposes, but it won't be used for marketing or service provision.

Legal Requirements: We may need to keep certain records longer to comply with Australian tax, financial services, or other legal requirements.

International Data Transfers

Your information is primarily stored and processed in Australia. However, some of our service providers operate internationally, which means your data might be transferred to other countries with different privacy laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

  • Contractual agreements requiring equivalent privacy protection
  • Transfers only to countries with adequate privacy laws
  • Regular monitoring of international service providers
  • Data processing agreements that limit use of your information

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website.

Minor updates, like clarifying existing practices, might be made without specific notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

The date at the top of this policy shows when it was last updated. If you continue using our services after changes are made, you're accepting the updated policy.

Privacy Questions or Concerns?

Email: contact@ventarifyl.com
Phone: +61 2 6257 1225
Mail: 6 Curtin Pl, Curtin ACT 2605, Australia

We're here to help with any questions about your privacy or this policy. Our team typically responds to privacy inquiries within 2 business days.